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Malina Casino privacy policy: how your data is handled

Last updated: 06-07-2026|Relevance verified: 06-07-2026

Your data at Malina Casino is collected to run your account securely – not for advertising. This guide covers what is stored, why each piece is required, how long it is kept, and what rights you hold over your own information under the Curacao gaming licence.

Data and trust – the foundation of your Malina Casino account

Every licensed online casino collects personal data. The difference between platforms is not whether they collect it but how transparently they explain the process and how much control they give the player over their own information. Malina Casino operates under a Curacao gaming licence, which sets enforceable minimum standards for data handling, player identity verification, and the protection of account information. This page translates the legal framework into plain language so that every player understands exactly what they are agreeing to.

What data Malina Casino collects and why

Data collection at Malina Casino falls into three categories: information you provide directly, information generated automatically by your use of the platform, and information collected from third parties for identity verification purposes. Each category has a specific purpose tied either to account functionality, legal compliance, or security.

Data type When it is collected Purpose
Full legal name Registration Identity verification, KYC compliance
Date of birth Registration Age verification (18+ requirement)
Email address Registration Account access, security alerts, communications
Residential address Registration KYC compliance, Curacao licence requirement
Mobile number Registration Two-factor authentication, security notifications
Payment method details First deposit Transaction processing, fraud prevention
IP address Every session Geo-compliance, fraud detection
Device information Every session Security monitoring, session management
Game activity and bet history During play Account records, dispute resolution, RG monitoring
Communication records Support interactions Service quality, dispute resolution

Data you provide directly

When you complete the Malina Casino registration form, you submit the core set of personal data that the platform needs to create and verify your account. This includes your name, date of birth, email address, residential address, and mobile number. None of this information is optional – it is required under the terms of the Curacao gaming licence to establish that you are a real person, that you are of legal age, and that your account is tied to a verified individual rather than an anonymous user.

Why each registration field is mandatory

The mandatory status of each registration field is not a commercial decision – it is a compliance requirement. Curacao-licenced platforms are required to collect and verify identity information as part of their operating conditions. Without this data, the casino cannot legally process deposits, pay winnings, or resolve account disputes. Providing accurate information at registration protects you as much as it protects the platform.

Data generated automatically during your sessions

Every time you log in and play at Malina Casino, the platform records session data automatically. This includes your IP address, the device you are using, the browser or app version, the time and duration of your session, the games you played, the bets you placed, and the outcomes of those bets. This data is not collected to build a commercial profile of your interests – it is used for fraud detection, responsible gambling monitoring, and account security.

How session data protects your account

Your IP address and device fingerprint are the primary tools used to detect unauthorised access to your account. If a login attempt comes from a device or location not previously associated with your account, the security system flags it and sends an alert to your registered email. Session data is also what powers the responsible gambling monitoring system – patterns in your play behaviour that may indicate problem gambling can be identified through bet history and deposit timing analysis, which is how the automated outreach system described in the responsible gambling policy works.

Payment data – what is stored and what is not

When you make a deposit at Malina Casino using a card or e-wallet, payment processing is handled by a certified third-party payment processor. Malina Casino does not store full card numbers, CVV codes, or complete payment credentials on its own servers. What the platform retains is a tokenised reference to your payment method – enough to process future transactions and verify that withdrawals go to an account you own, but not enough to reconstruct usable payment details from the stored data.

Cryptocurrency transactions and privacy

Players who deposit and withdraw using Bitcoin, USDT, or Litecoin benefit from a different data profile. Cryptocurrency transactions require only a wallet address for processing – no bank account details, card numbers, or financial institution data are involved. The blockchain transaction itself is publicly visible by its nature, but the connection between your casino account and your wallet address is stored only within Malina Casino’s secure account records, not published anywhere.

Third-party data sharing – who sees your information

Malina Casino does not sell player data to third-party advertisers or data brokers. This is a categorical statement in the platform’s privacy policy, and it is also a requirement of the Curacao gaming licence – licenced operators cannot monetise player data in ways that are not disclosed and consented to at registration. The parties who may receive limited account data are:

  • Payment processors – receive transaction data necessary to process deposits and withdrawals
  • KYC verification providers – receive identity documents for the purpose of confirming your identity during account verification
  • Fraud prevention services – receive anonymised behavioural data to detect patterns consistent with fraudulent activity
  • Regulatory authorities – may receive account and transaction data if required by the Curacao gaming authority as part of a licensing compliance review
  • Dispute resolution bodies – receive account records if a formal complaint is escalated to an independent adjudicator

No data is shared with any party outside this list for commercial or marketing purposes.

Cookies and tracking on the Malina Casino platform

Malina Casino uses cookies to operate the platform, maintain your login session, and monitor site performance. Cookies fall into two categories on this platform: strictly necessary cookies, which are required for the site to function and cannot be disabled, and optional cookies, which include analytics and performance tracking tools.

Types of cookies in use

Cookie type Purpose Can be disabled?
Session cookies Maintain login state during a visit No – required for site function
Security cookies CSRF protection, fraud detection No – required for account security
Analytics cookies Page performance and traffic monitoring Yes – via cookie preferences
Preference cookies Store display and language settings Yes – via cookie preferences

When you first visit the Malina Casino site, a cookie consent banner gives you the option to accept all cookies or to manage your preferences and disable non-essential categories. Your preference is stored and applied to all subsequent visits until you change it.

How long Malina Casino retains your data

Data retention at Malina Casino is governed by the legal requirements attached to the Curacao gaming licence and general data protection principles. The platform does not retain data indefinitely – there are defined retention windows for each data category.

Data category Retention period
Account registration data Duration of account + 5 years after closure
Transaction and bet history 5 years from the date of the transaction
KYC documents 5 years from the date of verification
Communication and support records 3 years from the date of interaction
Session and IP logs 12 months from the date of the session
Marketing preference records Until opt-out + 1 year

After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to an individual account.

Your data rights as a Malina Casino player

Under the data protection framework applicable to Curacao-licenced operators, players hold specific rights over their personal data. These rights are enforceable and must be responded to within a reasonable timeframe by the platform.

Rights you can exercise

  • Right to access – you can request a copy of all personal data Malina Casino holds on your account
  • Right to correction – you can request that inaccurate data is corrected; for name and address changes, supporting documents may be required
  • Right to erasure – you can request deletion of your data, subject to retention requirements under the Curacao licence (data required for legal compliance cannot be deleted before the retention period ends)
  • Right to restrict processing – you can request that your data is not used for specific purposes while a dispute or correction request is pending
  • Right to data portability – you can request your data in a structured, machine-readable format
  • Right to object – you can object to the processing of your data for direct marketing at any time

To exercise any of these rights, submit a written request to the Malina Casino support team via live chat or email. Requests are processed within 30 days under standard conditions.

Marketing communications – opting in and opting out

Malina Casino sends marketing communications only to players who have opted in at registration or through the communications preferences panel in their account settings. These communications include promotional emails about bonus offers, free spin drops, and loyalty program updates. They do not include third-party advertising or sponsored content on behalf of external brands.

How to manage your marketing preferences

Opting out of marketing communications is immediate and can be done in two ways:

  1. Click the unsubscribe link at the bottom of any marketing email from Malina Casino.
  2. Navigate to the communications preferences section of your account settings panel and toggle off the relevant notification types.

Transactional communications – such as deposit confirmations, withdrawal notifications, and security alerts – are not marketing communications and cannot be opted out of while your account is active. These messages are part of the account security and financial record system.

Security measures protecting your data

The technical and organisational measures Malina Casino uses to protect player data include both industry-standard protocols and platform-specific implementations. No system is completely immune to breach, but the combination of measures below represents the current standard for licensed online casino operations in 2026.

Technical security measures in place

  • 128-bit SSL encryption on all data transmitted between your device and Malina Casino servers
  • Encrypted storage for all personal and payment data at rest
  • Two-factor authentication available for all player accounts
  • Automated login anomaly detection with email alerts for unrecognised devices or locations
  • Regular independent security audits as required under Curacao licence conditions
  • Internal access controls limiting staff access to player data on a need-to-know basis

Children and the privacy policy

Malina Casino’s services are exclusively for adults aged 18 and over. The platform does not knowingly collect data from anyone under 18, and the date-of-birth field at registration is specifically designed to screen underage applicants. If a minor has registered using false information and this is discovered during KYC verification or at any point thereafter, the account is immediately closed and all deposits are returned.

Changes to the privacy policy

Malina Casino reserves the right to update this privacy policy when required by changes to the Curacao gaming licence conditions, updates to the platform’s data processing arrangements, or other regulatory developments. When a material change is made, registered players are notified via email before the change takes effect. Continued use of the platform after the effective date of a policy update constitutes acceptance of the revised terms.

How to contact Malina Casino about a data matter

For any question, request, or concern related to your personal data, the following contact channels are available:

  • Live chat – available 24 hours a day, seven days a week from the Malina Casino website or app
  • Email support – accessible via the contact page on the platform; responses within 24 to 48 hours for data-related requests
  • Account settings panel – self-service access to your own data, communications preferences, and account closure options without contacting support

Frequently asked questions

Does Malina Casino sell my personal data to third parties?

No - Malina Casino does not sell player data to advertisers, data brokers, or any commercial third party.

What licence governs the privacy practices at Malina Casino?

Malina Casino operates under a Curacao gaming licence, which sets enforceable standards for data collection, retention, and player data rights.

Can I request a copy of the data Malina Casino holds on me?

Yes - submit a written access request to the support team via live chat or email and the data will be provided within 30 days.

How long does Malina Casino keep my account data after I close my account?

Account registration data and transaction history are retained for five years after account closure, in line with Curacao licence compliance requirements.

Does Malina Casino store my full card number?

No - payment processing is handled by certified third-party processors and Malina Casino stores only a tokenised reference to your payment method, not full card credentials.

Can I opt out of marketing emails from Malina Casino?

Yes - click the unsubscribe link in any marketing email or toggle off notifications in the communications preferences section of your account settings panel.

Are cookies mandatory on the Malina Casino site?

Session and security cookies are strictly necessary and cannot be disabled; analytics and preference cookies are optional and can be managed via the cookie consent preferences.